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Ambulance Victoria extends HEMS contract with Babcock

Babcock Press Release | March 13, 2024

Estimated reading time 3 minutes, 58 seconds.

Ambulance Victoria (AV) has extended its contract with Babcock to continue providing air ambulance operations to support paramedics in providing Best Care to patients across Victoria, Australia.

The five-year extension of the existing arrangement for the air ambulance helicopter fleet, valued at more than $370 million, will come into effect from January 1, 2026.

AV chief executive Jane Miller said the renewed partnership, which commenced in January 2016, would ensure AV continued to provide safe, timely and expert patient care during some of Victoria’s most logistically complex emergencies.

“This partnership helps us provide the highest level of care for every patient, no matter where they are located across the state,” Miller said.

“Someone experiencing a medical emergency in a rural location can quickly receive expert care from our ground crews, further clinical support and expertise from our MICA flight paramedics and definitive care from a flight to one of Victoria’s high-quality trauma centres. It’s an impressive service.

“It’s comforting for the community to know that if ever something happens in the remote and far-reaching locations of Victoria — and some parts of New South Wales, South Australia and Tasmania — AV is equipped to provide the best possible emergency response.

“This agreement will ensure patients who need AV’s helicopter emergency medical service (HEMS) continue to receive Best Care right across Victoria.”

Last year, AV’s HEMS responded to 2,197 incidents, with an average of 200 cases each month.

AV acting manager of air operations, Rupert Freeman, said Babcock provided AV’s HEMS operations with five Leonardo AW139 helicopters and a service assurance aircraft.

“AV is in its eighth year working alongside our Babcock colleagues and we’re pleased to continue this partnership, which places a strong focus on serving the Victorian community,” he said.

“Our MICA flight paramedics will continue to provide the best possible care, supported by our Babcock partners, when our patients need it most.”

Babcock Australasia CEO Andrew Cridland said the company was proud to support Ambulance Victoria with this critical service since 2016.

“Babcock Australasia is proud to work in partnership with Ambulance Victoria to provide world-class aero-medical response and flight coordination for this critical state-wide service,” said Cridland.

“We provide this life-saving service 24/7, 365 days a year, ensuring more than 6,000 patients annually get the support they need, whenever they need it.

“Babcock’s new five-year contract with Ambulance Victoria is a testament to our hardworking aviation teams who go above and beyond to support the community every day.”

The partnership has been extended to December 31, 2030.

This press release was prepared and distributed by Babcock.

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