M International, a provider of aftermarket technical, MRO, and supply chain management services for the aerospace and defense industry, announced that Airborne Engines Ltd., specialists in Rolls-Royce M250 Engine maintenance, repair, and overhaul (MRO), has won the coveted “First Class Service” award at this year’s Rolls-Royce FIRST Network Council Awards.
Anthony “Tony” Hancock, First Network manager said of the Airborne Engines award: “We are proud to recognize Airborne Engines as this year’s Rolls-Royce ‘FIRST Class Service’ award winner for going above and beyond to meet the needs of their customers and always demonstrating a customer-oriented, can-do mindset. Over the past year, they received outstanding reviews for their turn times and consistent communication throughout the repair process. The team at Airborne Engines continues to deliver strong customer satisfaction and illustrate how valuable an aftermarket partner they are for the M250/RR300 engine line.”
“This award exemplifies our commitment to providing ‘First Class Service’ to all our customers,” said Steve Walford, VP and GM of Airborne Engines Ltd. “Our commitment to putting customer needs first and foremost in our daily activities has been a mantra instilled in all employees, and this award is recognition of those efforts.”
“While it’s easy to view service awards like this as a direct reflection of our customer-facing team, this recognition represents the collective dedication of all our employees and the consistent effort they put into every single transaction, every day,” said Grant Frostad, director of customer service and logistics.
This press release was prepared and distributed by M International.
