Quality Manager

The Quality Manager assists with the oversight of the Quality Management System Program implementation and works in partnership with Operations, Safety, Quality Control, Maintenance, Logistics and Purchasing to support the mission, and establishes Quality Assurance procedures to ensure all functional departments meet the contractual requirements. Also responsible for process auditing, procedural compliance and contributes to the continuous improvement initiatives across the contract.

Implement and manage the QA/QC Program.
Ensure performance and quality of assigned QA/QC function conforms to established standards and governmental agency guidelines to ensure lasting customer satisfaction.
Audit procedural elements of program management.
Coordinate collection of responses to customer Corrective Action Response (CAR).
Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.
Consult with local management in determining best measures of project efficiency.
Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules. – Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements.
Implement the Process Improvement Program.
Build good working relationships with task order leadership and actively participate in management process.
Develop staff and determine best methods for performance enhancement.
Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function. – Perform other qualified duties as assigned.

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